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Privacy Policy

PRIVACY POLICY

Future Builder Co — Website Privacy Policy

Effective Date: 11 April 2026

Last Updated: 11 April 2026

This Privacy Policy explains how Future Builder Co Pty Ltd (ABN 87 670 515 796) (“we”, “us”, “our”, “Future Builder Co”) collects, uses, stores, discloses and protects your personal information when you visit our website at www.futurebuilder.co (“the Website”) and when you engage with our products and services.

We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. About Future Builder Co

Future Builder Co is an Australian company that provides business education, coaching, community memberships and AI-powered business management tools. Our products include knowledge-based membership subscriptions (WunderPack, The Vault, Keys to the Kingdom, The Inner Circle and The Founders Table) and the Alfie platform (app.alfie.co).

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This Privacy Policy applies to the Future Builder Co website. For the Alfie platform, please refer to the separate Alfie Privacy Policy at https://app.alfie.co/privacy.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our Website, you may provide:

  • Contact Information: Your name, email address, phone number and business name when you fill out contact forms, subscribe to our newsletter or make enquiries.

  • Account Information: Registration details if you create an account on our Website.

  • Payment Information: Billing details when you purchase a membership or product. Payment processing is handled by our third-party payment processor (Stripe). We do not store full credit card numbers on our servers.

  • Application Information: Details you provide when applying for membership programs, including business information, revenue, industry and goals.

  • Communications: Messages, feedback, testimonials and any other information you send to us via email, forms or social media.

  • Event Registrations: Information provided when registering for webinars, workshops, events or masterclasses.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect:

  • ​Usage Data: Pages visited, links clicked, time spent on pages, referring URLs and navigation patterns.

  • Device Information: Browser type, operating system, device type, screen resolution and IP address.

  • Location Data: General geographic location based on your IP address.

  • Cookies and Similar Technologies: We use cookies, pixels and similar technologies to maintain preferences, analyse usage and support marketing activities. See Section 8 for details.

2.3 Information from Third Parties

We may receive information about you from:

  • Social Media Platforms: If you interact with us on social media (LinkedIn, Instagram, Facebook, YouTube, TikTok), we may receive profile information in accordance with your privacy settings on those platforms.

  • Marketing Partners: Lead information from advertising platforms and marketing tools.

  • Referral Partners: Information shared by partners who refer you to our products.

  • Analytics Providers: Aggregated website analytics data from services such as Google Analytics.

3. How We Use Your Information

We use your personal information to:

  • Provide Our Services: Deliver membership content, educational materials, coaching sessions, community access and any products or services you have purchased.

  • Communicate with You: Send service-related notices, respond to enquiries, provide customer support and deliver information you have requested.

  • Marketing and Promotions: With your consent, send you marketing communications about our products, events, content and special offers. You can opt out at any time.

  • Improve Our Website: Analyse usage patterns to improve the Website, develop new features and enhance user experience.

  • Process Payments: Process transactions, manage subscriptions and send invoices and receipts.

  • Personalisation: Customise content, recommendations and communications based on your interests and interactions.

  • Security and Fraud Prevention: Detect, prevent and address technical issues, fraud and security threats.

  • Legal Compliance: Comply with legal obligations, resolve disputes and enforce our terms and conditions.

  • Business Analysis: Analyse business performance, membership trends and content effectiveness to improve our offerings.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Providing and Improving Services: We use your information to operate our website, provide the App and Courses, and improve the functionality and user experience of our services.  

  • Personalization: We use your information to personalize your experience, such as recommending relevant content or tailoring communications.

  • Communication: We use your information to communicate with you, such as sending you updates, newsletters, and responding to your inquiries.

  • Marketing: With your consent, we may use your information for marketing purposes, such as sending you promotional emails about new Courses or features.

  • Analytics and Research: We use your information for analytics and research to understand how our services are used and to improve them.

4.1 Service Providers

We do not sell your personal information. We may share your information in the following circumstances:

  • Providing and Improving Services: We use your information to operate our website, provide the App and Courses, and improve the functionality and user experience of our services.  

  • Personalization: We use your information to personalize your experience, such as recommending relevant content or tailoring communications.

  • Communication: We use your information to communicate with you, such as sending you updates, newsletters, and responding to your inquiries.

  • Marketing: With your consent, we may use your information for marketing purposes, such as sending you promotional emails about new Courses or features.

  • Analytics and Research: We use your information for analytics and research to understand how our services are used and to improve them.

4.2 Community and Membership Platforms

If you join one of our membership communities, certain profile information (such as your name and business name) may be visible to other members within the community platform. We will inform you of this at the time of registration.

4.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process or government request, or if we believe disclosure is necessary to protect our rights, your safety or the safety of others.

4.4 Business Transfers

If Future Builder Co Pty Ltd is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.5 With Your Consent

We may share your information in other circumstances with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:

  • Active Members: For the duration of your membership and for 90 days after cancellation to allow for reactivation.

  • Marketing Contacts: Until you unsubscribe or request deletion. We periodically review and clean our marketing lists.

  • Financial Records: Billing and transaction records may be retained for up to 7 years to comply with Australian tax and financial record-keeping obligations.

  • Website Analytics: Aggregated, anonymised analytics data may be retained indefinitely.

  • Communications: Support and enquiry records are retained for a reasonable period to ensure continuity of service.

You can request earlier deletion of your data — see Section 7.

6. Data Security

We implement reasonable security measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS.

  • Secure storage of personal information with access controls.

  • Regular review of our data collection, storage and processing practices.

  • Restricting access to personal information to employees and contractors who need it to operate our business.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete personal information.

  • Deletion: Request deletion of your personal information, subject to our legal retention obligations.

  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us.

  • Withdraw Consent: Where we process data based on your consent, you may withdraw that consent at any time.

Cookie Preferences: Manage your cookie preferences through your browser settings.

To exercise any of these rights, contact us at hello@futurebuilder.co. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

  • Essential Cookies: Required for the Website to function correctly (session management, security, load balancing). Cannot be disabled.

  • Functional Cookies: Remember your preferences, settings and login details.

  • Analytics Cookies: Help us understand how the Website is used so we can improve it. These may include Google Analytics cookies that collect aggregated, anonymised data.

Marketing Cookies: Used to track visitors across websites and display relevant advertisements. These may include cookies from Facebook, Google Ads, LinkedIn and other advertising platforms.

8.2 Managing Cookies

  • You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Website.

8.3 Do Not Track

  • We currently do not respond to “Do Not Track” browser signals. However, you can manage tracking through your cookie preferences.

9. Third-Party Links

Our Website may contain links to third-party websites, social media platforms and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your data is primarily stored and processed in Australia. However, some of our service providers may process data in other countries (including the United States). Where data is transferred internationally, we ensure appropriate safeguards are in place, including contractual protections consistent with the Australian Privacy Principles.

11. Children’s Privacy

Our Website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on the Website with a new “Last Updated” date.

  • Sending you an email notification for significant changes (if you are a subscriber or member).

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at hello@futurebuilder.co. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Future Builder Co Pty Ltd ABN 87 670 515 796 Tasmania, Australia

Email: hello@futurebuilder.co Website: https://www.futurebuilder.co

This Privacy Policy is governed by the laws of Tasmania, Australia.

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